Shipping Policy

Shipping Policy

  1. Introduction

    This Shipping Policy ("Policy") outlines the terms and conditions governing the shipping and delivery of printed art products ("Products") offered by Printed Elegance ("Company"). By placing an order, the customer ("Customer") agrees to abide by this Policy.

  2. Order Processing Time

    2.1. Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. Custom or personalized orders may require additional processing time.

    All prints need at least 24 hours to dry. Why 24 hours?

    2.2. Notification: Customers will receive an email notification with tracking information once the order has been processed and shipped.

  3. Shipping Methods and Carriers

    3.1. Shipping Options: The Company offers standard and expedited shipping options. The availability of these options may vary based on the Customer's location and the Product's specifications.

    3.2. Carrier Partners: The Company partners with reputable shipping carriers to ensure reliable and secure delivery of the Products.

  4. Shipping Rates

    4.1. Shipping Costs: Shipping costs are calculated based on the Customer's location, the selected shipping method, and the weight/dimensions of the Product.

    4.2. Shipping Fee Disclosure: The shipping fees will be displayed at checkout before the Customer completes the purchase.

  5. Delivery Time frames

    5.1. Estimated Delivery Times: The estimated delivery time frames for standard and expedited shipping options are as follows:

    • Expedited Shipping: 1-2 days
    • Economy Shipping: 5-8 days
    • Standard Shipping: 3-4 days

    5.2. Delivery Delays: The Company is not liable for delays caused by unforeseen circumstances or events beyond its control, including but not limited to weather conditions, natural disasters, or carrier disruptions.

  6. International Shipping

    6.1. International Orders: The Company may offer international shipping to select countries. Additional customs fees, import duties, and taxes may apply and are the responsibility of the Customer.

    6.2. Customs Clearance: Delays in customs clearance may occur and are not within the control of the Company.

  7. Shipping Address

    7.1. Address Accuracy: It is the responsibility of the Customer to provide accurate and complete shipping information. The Company is not responsible for orders shipped to incorrect or incomplete addresses.

    7.2. Address Changes: Any requested changes to the shipping address after the order has been processed may incur additional fees.

  8. Tracking and Order Status

    8.1. Tracking Information: Customers will receive a tracking number via email to monitor the status of their shipment.

    8.2. Order Status Inquiries: For inquiries about the status of an order, Customers may contact the Company via the Contact page.

By placing an order with the Company, the Customer acknowledges and agrees to abide by the terms and conditions outlined in this Shipping Policy.

This Policy is effective as of 08/01/2023.